Quality

Three gates,
every batch retained

"Strict quality control" means nothing on its own. Here is where we check, what we test, and how we trace a problem back.

See certificates →
Three gates

Incoming, in-process, final

01

Incoming

Fragrance oil, alcohol, bottles, pumps and cartons sampled per lot. Oil checked by batch number and retained smell; packaging by dimension and appearance.

02

In-process

Specific gravity and appearance after compounding; fill volume and level during filling; seal integrity after crimping.

03

Final

AQL sampling for appearance, pump function, label position and carton count.

04

Retention

Two bottles retained per batch, stored away from light at ambient temperature for two years.

05

Third-party

Microbiology, heavy metals and methanol sent to accredited labs as required; reports ship with goods.

Testing

Routine tests and criteria

Perfumes follow the Safety and Technical Standards for Cosmetics; home fragrance follows the relevant category standard.

TestMethod / referenceFrequency
Total aerobic countCosmetics microbiological test methodPer batch or as required
Moulds and yeastsAs abovePer batch or as required
E. coli / S. aureus / P. aeruginosaAs aboveAs required
Lead, arsenic, mercury, cadmiumCosmetics physical and chemical test methodsAs required
MethanolAs aboveMandatory for ethanol-based formulas
Sensory and physicalAppearance, colour, odour, specific gravity, fillEvery batch, in-house
Traceability

How far back can we trace a problem

Batch numbering

Production date, daily sequence and formula code. Bottle inkjet matches the carton label, and the dispatch note records the batch.

Records

Four ledgers — compounding, filling, inspection and retention — kept for two years or more.

Complaints

Response within 24 hours, preliminary root cause within 48. Confirmed production faults are re-made or re-worked per contract.

FAQ

Compliance questions

Do you hold a cosmetics production licence?

Yes. Our Cosmetics Production Licence covers perfumes. Certificate details are verifiable before signing; scanned copies are provided on request.

Does the product need filing, and who does it?

Ordinary cosmetics including perfume require filing by the responsible entity — usually the brand owner — with the local drug administration. We supply the formula, process and test data needed and support follow-ups.

What documents come with export orders?

MSDS, INCI ingredient list, COA and third-party test reports. EU CPNP and US FDA registrations are completed by the importer or local agent.

Do you review label copy?

Yes. During sampling we pre-check label copy against labelling requirements and flag missing items or high-risk claims. Final responsibility stays with the filing entity.

Documents

Need test reports or certificate scans?

Licence, trademark certificates and recent test reports are available for supplier audits before signing.

Certificates
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